One way to lose me as a customer
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Posted by kitt at 18:03 on 23 August 2015
Start by sending me emails that I can't opt out of without losing access to the infrequent relevant emails about your services that I actually care about.
Increase the frequency of these emails after your company has been bought out.
Have a breach in your systems such that I receive spam to the email address I use for only your company, deny there was any hack on your systems.
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