Why did I think a Winter Walk was a Good Idea?

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When the world is on fire or just when things are crap, remembering good times can lend strength when needed. To that end, let's start the twelve days of Snookmas!

A couple winters ago, might have been more than a couple, I was somehow managing to convince Jonathan to go on walks with me. During the summer, this isn't a difficult ask. During spring and fall, this isn't a difficult ask, and I usually can manage some level of consent. Sprinter is questionable, depending on the weather.

Winter is almost always a no. This time, however, I managed to convince everyone, all Snooks, to go out for a walk with me.

No, I don't know how. The winter was in full force. Winds were howling, snow was all over the place, the sun no where. The weather was miserable, beyond miserable. Yet, they agreed, so off we went.

We all bundled up, long underwear, pants, shirt, shirt, shirt, coat, socks, boots, coat, hat, gloves, scarves, we were all set.

Out we went for this walk around the block. All one kilometer of invigorating winter weather walking. Here we go!

The wind was so bad, we made it less than 50 meters down the street. They were willing, but, wow, was the weather awful. It was a right Ottawa winter.

To this day, years later, I have no idea why they agreed to go out into the wicked winter weather with me. I'm grateful they did, and what an inside joke we have, but, hooboy, nature wins when she wants to win.

A Slog Too Early

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We are day four into a Challenges challenge, and day four of my increased seriousness and dedication to my Vinson training, and I have to say, if I'm this mentally tired 4 days into a 579 day journey, that journey is going to be a long, hard slog.

The Challenges app is an iPhone app where, with an Apple watch, one closes various exercise related rings a number of times, gaining points along the way. The standing ring is a point for each time one stands for a minute per hour, for a maximum of 14 hours in a day. The exercise ring is 12 points per 30 minutes of exercise as registered by the Apple watch, for a maximum of 36 points per day. The movement ring is 12 points per two times one's weight in pounds, with the unit being calories (I weigh 130 pounds, so 260 calories burned with movement is once around for me). The challenge allows for up to 14 stand points, 36 exercise points (that's 90 minutes of Apple watch recorded exercise), and 36 movement points. Those last points are easy enough to make, I manage 300 in a day just typing, so you can imagine how many I have when I'm exercising for 90 minutes of Apple watch approved minutes.

Yesterday was easy enough, with a hike with Andy.

Today, not so much. If I don't exercise before 8:30am, the garage is too hot, and I need to wait until 7:30 pm before the evening is cool enough, and hooboy, is this messing up my sleep schedule, exercising until 9, 9:30 at night.

Still, managed to walk the 82 additional minutes at a 10% grade at 2.2 miles an hour for the 90 minutes. I'm four for four on the full exercise and movement points.

And I am tired. Today was a mental push to remember what I'm working towards, and the effort it'll take. Did I mention the slog part? It was a slog. I did not want to do any of my pushups, nor did I want to walk any of those incline steps.

But I did, and here we are, day four of five hundred seventy nine days of Vinson.

Nerve Damage

Book Notes

This book was a micro.blog book-recommendation-week recommendation. Many of the recommended books were "hey look, my god is better than your god" books, which are less than remotely interesting to me, and I would say actively off-putting. This one was recommended by a reader who reads a lot and has thoughtful reviews (unlike my reviews here which more more "how I came upon this book and did I like it"), so I picked it up.

The blurb on the back of the book is pretty accurate. Roy Valois is an accomplished artist, finds out he has maybe four months to live, and seeks a peek at his obituary. Apparently obituaries are pre-written for sufficiently famous people (which lends momentum to the idea that maybe everyone should write their own obituaries, see how that works out), and, according to this (fiction) book, the New York Times is sufficiently easy enough to hack into that you can read them.

What follows is the death of a couple people, followed by the not-so-great investigating of said deaths, followed by twists and turns and a very strange ending (that fits, is just ... odd).

I can't tell if this book is an early book by Abrahams (there are three Peter Abrahams authors at quick count, pick one), but I'm not a fan. I didn't like the writing style. Didn't click. I was mostly annoyed at Roy's actions, like he was a little dumb and emotionally stunted. I don't know, maybe it was something else.

If you're trying to read all of Abrahams' works, sure, read this one. Maaaaybe it is desert island material, but not really. Skip it.

Instead he dragged the shiny cone to the center of the floor, not far from Delia, and just looked at it for a while. Sometimes he got ideas that way. Not now. The blurry image of a delicate, attenuated silence that had been in his mind refused to grow clearer. He pulled up a stool, got out his sketch pad and a soft pencil. Nothing happened at first. Roy was used to that, had learned patience in his work. No hurry: that was what he always told himself.
Page: 53

People died on the highway every day, passing from normal life, through terror, to nothing.
Page: 122

He’d always liked shoveling snow—the full-body rhythm, the squeak the blade sometimes made digging in, the shovel loads holding their shapes for brief moments in the air. Some guys did a sloppy job of it, moving just enough snow to free their cars, but not Roy—he always made sure there was no loose snow, left the ground hardpacked, the banks squared at their bases, all angles right angles.
Page: 125

This reminds me of Jonathan.

"And remember Picasso’s warning.”

“What warning was that?”

“Don’t become your own connoisseur.” Wisdom, the kind that actually shifted the mind around at one stroke, revealed what needed revealing: you didn’t come across it.
Page: 157

"You’re thinking Washington and Lincoln,” he said.

“Pretty clear that those days are long gone. We’re in a late Roman phase, just scratching and clawing to hold on.”

“Hold on to what?” Roy said.

“Why, global power, naturally,” said Truesdale. “And the wealth and influence that comes from it.”
Page: 185

At that moment, Roy stopped being afraid of what might happen next. It took no effort at all, simply happened, a sudden ascent into courage, or at least total fearlessness, probably not the same thing.
Page: 265

Roy closed his eyes. Turned out that death didn’t simplify your life. How many people had been in a position to learn that one?
Page: 312

He turned and nodded.

“Hey,” said Freddy.

“This could work.”

“Why not?” Turk said, his eyes full of moonlight. “It’s a classic.”

“How’s that?” said Freddy.

“From Homer,” Turk said.

Freddy shrugged. “Don’t have time for TV.”

Life could be sweet.
Page: 314

I laughed at this. They were going in Trojan Horse, and the not-so-clued-in one thought Homer meant Simpson.

Loonshots

Book Notes

I've had this book on my reading list for a couple months now, checking it out of the library and returning it unread. Finally read it, and am glad I did. If I were in a position of power and influence at a company that has research and product development departments / organizations, I would insist that everyone in those groups also read it.

Okay, so, according to Bahcall (who, let's admit, has more experience than I, and likely you, do), product (anything you do, whether sell a physical object or provide a service, but mostly sell an object) development falls into two categories: incremental improvements on an existing product or an implementation of a revolutionary new idea. How a product makes it to the end user varies. While a revolutionary product can kickstart an organization, you need the improvements people to sustain it. Artists to create and soldiers to sustain.

I loved how various physics models came into play in the telling of different companies' histories. Hello, phase transitions. Hello, emergence.

The book provides a number of growing company pitfalls, and, delightfully, ways to avoid them. How awesome is that?

The appendices of the book are excellent summaries of the book, which, quite honestly, I'm going to be reviewing frequently. If nothing else, reminding myself of the five laws of loonshots from Bahcall's own site. I strongly recommend this book for anyone working to create something new, and state the book is worth reading for everyone.

So many things have broken down inside a cancer cell by the time it starts proliferating that there’s no easy fix.
Page 5

My resistance to after-the-fact analyses of culture comes from being trained as a physicist.
Page 9

To liberate those buried drugs and other valuable products and technologies, we need to begin by understanding why good teams, with the best intentions and excellent people, kill great ideas.
Page 9

There’s no way to analyze just one molecule of water, or one electron in a metal, and explain any of these collective behaviors. The behaviors are something new: phases of matter.
Page 12

When people organize into a team, a company, or any kind of group with a mission they also create two competing forces—two forms of incentives. We can think of the two competing incentives, loosely, as stake and rank.
Page 12

When groups are small, for example, everyone’s stake in the outcome of the group project is high.
Page 13

The perks of rank—job titles or the increase in salary from being promoted—are small compared to those high stakes.
Page 13

As teams and companies grow larger, the stakes in outcome decrease while the perks of rank increase. When the two cross, the system snaps.
Page 13

In the high-stakes competition between weapons and counterweapons, the weak link was not the supply of new ideas. It was the transfer of those ideas to the field. Transfer requires trust and respect on both sides. But officers “made it utterly clear that scientists or engineers employed in these laboratories were of a lower caste of society,”
Page 21

Bush and a handful of other scientific leaders—including James Conant, a chemist and the president of Harvard University—believed war was coming and the US was dangerously unprepared. Both had witnessed the tendency of generals to fight a war with the weapons and tactics of the preceding war.
Page 21

One molecule can’t transform solid ice into liquid water by yelling at its neighbors to loosen up a little.
Page 22

The ship’s carpenter, 58 years old, decided he had no chance. “He called out to one of the ship’s officers, ‘Goodbye, Sir. It was a good life while it lasted,’ waved and then calmly ‘walked right into the path of a wave pounding across the afterdeck. It was like a minnow being swallowed by a whale.’”
Page 29

Rather than champion any individual loonshot, they create an outstanding structure for nurturing many loonshots.
Page 38

1. SEPARATE THE PHASES:

Separate your artists and soldiers .

People responsible for developing high-risk, early-stage ideas (call them “artists”) need to be sheltered from the “soldiers” responsible for the already-successful, steady-growth part of an organization.
Page 38

Tailor the tools to the phase.

Efficiency systems such as Six Sigma or Total Quality Management might help franchise projects, but they will suffocate artists.
Page 39

2. DYNAMIC EQUILIBRIUM

Love your artists and soldiers equally Maintaining balance so that neither phase overwhelms the other requires something that sounds soft and fuzzy but is very real and often overlooked.
Page 40

A flawed transfer from inventors to the field is not the only danger. Transfer in the other direction is equally important. No product works perfectly the first time. If feedback from the field is ignored by inventors, initial enthusiasm can rapidly fade, and a promising program will be dropped.
Page 42

Key to that dynamic equilibrium—and Bush’s ability to speak freely to generals—was support from the top.
Page 43

In the real world, ideas are ridiculed, experiments fail, budgets are cut, and good people are fired for stupid reasons.
Page 46

Companies fall apart and their best projects remain buried, sometimes forever.
Page 46

Victors don’t just write history; they rewrite history.
Page 56

Later, Folkman would say, “You can tell a leader by counting the number of arrows in his ass.”
Page 59

The negative result in the rat experiment was a False Fail—a result mistakenly attributed to the loonshot but actually a flaw in the test.
Page 59

People may think of Endo and Folkman as great inventors, but arguably their greatest skill was investigating failure. They learned to separate False Fails from true fails.
Page 60

Skill in investigating failure not only separates good scientists from great scientists but also good businessmen from great businessmen.
Page 60

He prodded and poked until the sleeping bear woke.
Page 62

Listening to the Suck with Curiosity (LSC)—overcoming the urge to defend and dismiss when attacked and instead investigating failure with an open mind.*
Page 62

It’s hard to hear that no one likes your baby. It’s even harder to keep asking why.
Page 64

I find it’s when I question the least that I need to worry the most.
Page 64

Let’s call a surprising breakthrough in product—a technology that was widely dismissed before ultimately triumphing—a P-type loonshot.
Page 66

Let’s call a surprising breakthrough in strategy—a new way of doing business, or a new application of an existing product, which involves no new technologies—an S-type loonshot.
Page 66

Years later, Land became known for a saying: “Do not undertake a program unless the goal is manifestly important and its achievement nearly impossible.”
Page 96

The graveyard of unexplained experiments, as Land would soon show, is a great place to find a False Fail.
Page 96

The Austro-Germanic school of fatalism (Spengler, Schumpeter) says that decline is inevitable. Empires will always ossify, a David will always rise to slay Goliath, and so it goes.
Page 119

As eccentric millionaires with one success are inclined to do, Schure concluded he was an expert, a proven filmmaker.
Page 130

After a bad move costs him a game, however, Kasparov analyzes not just why the move was bad, but how he should change the decision process behind the move.
Page 140

Analyzing the decision process behind a move I’ll call level 2 strategy, or system mindset.
Page 141

The weakest teams don’t analyze failures at all. They just keep going. That’s zero strategy.

Teams with an outcome mindset, level 1, analyze why a project or strategy failed.
Page 142

Teams with a system mindset, level 2, probe the decision-making process behind a failure. How did we arrive at that decision? Should a different mix of people be involved, or involved in a different way? Should we change how we analyze opportunities before making similar decisions in the future? How do the incentives we have in place affect our decision-making? Should those be changed?
Page 142

System mindset means carefully examining the quality of decisions, not just the quality of outcomes. A failed outcome, for example, does not necessarily mean the decision or decision process behind it was bad. There are good decisions with bad outcomes. Those are intelligent risks, well taken, that didn’t play out.
Page 142

The stories in part one illustrate the first three Bush-Vail rules:

1. Separate the phases • Separate your artists and soldiers • Tailor the tools to the phase • Watch your blind side: nurture both types of loonshots (product and strategy)

2. Create dynamic equilibrium • Love your artists and soldiers equally • Manage the transfer, not the technology: be a gardener, not a Moses • Appoint, and train, project champions to bridge the divide

3. Spread a system mindset • Keep asking why the organization made the choices that it did • Keep asking how the decision-making process can be improved • Identify teams with outcome mindsets, and help them adopt system mindsets
Page 149

The practice helped Kraft Foods develop melt-resistant chocolate. Parents can thank open innovation for summers free of sticky chocolate goo.
Page 214

Leaders well coached on group dynamics are likely to spend more time with their teams. It’s fun working with high-performing teams who appreciate you. It’s less fun to spend time with dysfunctional teams who hate your guts.
Page 217

Luck and timing always play a role in creativity and invention—the essence of a first-appearance story.
Page 254

Thoughts When Looking for a New Property Manager

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A friend of mine is looking to rent out her house, and asked me for advice in finding a property manager for her place. Here's what I suggest when hiring a property manager.

Is the communication good?

Property managers need to communicate effectively and timely with you.

Even on the initial call expressing your interest in hiring them can give insight into their communication styles. Do they respond in a reasonable time? How are they with follow up questions?

Will they communicate with you how you want? Phone, email, text, your choice.

I had a property manager that never answered the phone. All calls went through an answering service, and were often not returned. Tasks were done, but the communication was strained.

My representative at another company was the son of the owner and, well, had such horrible communication skills that I asked to have another person assigned to my account.

What are their after hours procedure?

Pretty much, you want to know your tenant has access to them in emergencies.

What does the renters / owners website / portal look like?

These days, property management companies have websites for both renters to contact the managers, and owners to receive documents and

What "extras" is the property management going to charge you?

One charges me for quarterly property walk-throughs but doesn't actually do the walk throughs. Quarterly I call them up and ask them to refund the charges.

What services are they going to provide?

One management company refused to handle an AC unit repair.  Another management company put in a new driveway for me.   Clearly you want the latter if you need a new driveway.

How are their online reviews?

Take with a grain of salt, because the people who post are the ones upset. Happy people rarely post reviews. However, see if there's a pattern to the complaints.

One property management company "loses" rent checks, then charges the tenants a late fee. They did this with one tenant before said tenant called his bank and me, and told us what was up. The company stopped with him, I don't know that they don't still continue the practice with other houses.

How large is the property management company?

If it is too big, I am ignored as being too small. They might let a property go unrented for months, asking for too high of a rent.

If it is too small, the tenant or you may not have good communication.

Best luck with a company more than 6 employees, fewer than 20.

How long have they been in business?

Short isn't bad if the members have experience. Shorter is also okay if the company is a new franchise of a larger property management company like Real Property.

What is the property management company going to charge you?

Rates should be no more than 10% of the monthly rental income.

Watch out for initial fees. Most are $500 to get you into the system, sometimes they charge a full month's rent, to "get you into the system," without guarantee of rental.

Check referrals.

A good property manager will be happy to provide referrals, as they'll have many to give, so ask to talk / email with satisfied customers. Ask questions to these about their opinions of the property manager. Do they communicate repairs and issues to you?

Ask about any unexpected fees the property manager charged. Ask about any problems encountered and their resolutions.

If you have an HOA, ask the referral how well the property manager communicates with the referral's HOA.

What are the property manager's expectations for you?

How soon do they expect a response to authorize a repair, for example?

If you'll be inaccessible, what would the property manager do?

When I talk with them, do I like them?

You're giving money to someone for a service. Do you like them?

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